The care given by every carer was exemplary, she was cared for from February until April 2019 when she suddenly deteriorated and died. Carers cared in the same way throughout even when she did not appear to be conscious anymore. My mother loved the carers and looked forward to them coming and she could ‘have a laugh with them’ she said. I could go to work knowing they would be there on time and complete the care that was required for as long as it took and she would always be treated with dignity. I also knew that if there were any problems I would be the first to know. Towards the end, Mum was very poorly and the care and compassion they showed her and us was truly amazing.